The Best
For Your
Guest.
Tailor-fitted for each community
See a measurable difference with
capital concierge
.
ACCESSIBLE
Access our leadership directly- Our employees can contact the top leaders directly with day to day issues which allows us resolve any critical matters promptly.
CUSTOM
We realize that every building is different and has different needs, so we customize our services as needed for that property.
FLEXIBILE
Procedures and policies sometimes need to change immediately, and we are able to apply these changes in a short period of time.
PERSONAL
We build a connection with our residents by having a custom approach. We take the time to learn each client and their needs, while still adhering to all building policies.
EFFECTIVE
We are able to maximize service and we do this by providing top-notch management and commitment from our company’s leadership, and concierge team.
TECH-ENABLED
All forms and subsequent documentation requiring signatures at the front desk as well as daily performance records and logs will be replaced with Capital Concierge systems technology.
Us.
Our
reputation
speaks
for
itself.
I wanted to take a moment and acknowledge your staff for their Courteous, Passionate and Professional behavior towards the residents of The William Oliver Building. I have personally experienced their service as a resident since 2016 plus the numerous resident compliments that the HOA Board has received. The Concierges have always gone above and beyond for the residents. Please convey the Board's gratitude to the concierges and for your leadership. Thank you.
Bobby Qureshi
Home Owners Assoc. President
Janelle, and her team are attentive, professional, kind and most importantly to me, because I am a senior, they make me feel safe and cared for both inside our building and within our Downtown Atlanta community.
After multiple years of working directly with Janelle and her team on resident needs, events, maintenance and more was my favorite part of being a resident and HOA member of a Capital Concierge community.
Vera Moore
Home Owners Assoc. Secretary
Capital Concierge sets the standard for what a hybrid of security and service should look like in any industry, I have watched Janell and her team execute every single time, if it was my choice I would never work with anyone else.
Horace Williams
Home Owners Assoc.
Vice President
As the former President of my HOA I highly recommend Capital Concierge for all of their services. Prior to bringing Capital Concierge on board for our community we had what felt like a rotating door of staff, as well a overall general lack of operational guidance. Janelle and her team came in and completely turned things around for community.
Each day we were greeted with a smiling helpful concierge team. In conjunction Janelle brought amazing insight and guidance into the overall building operations. She was able to recommend different process improvements, project tracking, and guidance on vendor selection. With Janelle and Capital Concierge on the job the board was able to focus on meeting the needs of the community as opposed to consistently reinventing the wheel when it came to finding help at the front desk and in building operations as a whole.
Laurence Anderson
Home Owners Assoc. President
Let’s Work Together.